1. Introduction
This Privacy Policy describes how NeuroChat handles information when users access or use the service. NeuroChat is operated by ODS Labs Pvt Ltd, Gandhinagar, Gujarat – 382010, India.
2. Information We May Collect
Account information
Depending on the implementation and features used, this may include an email address, name, authentication information, and account identifiers.
Content users provide
This may include messages, prompts, uploaded files, images, documents, and other content submitted to NeuroChat.
Technical information
We may process IP address, browser type, device information, operating system, approximate location derived from IP, log information, and usage information where needed to operate and secure the service.
3. How We Use Information
We may use information to provide the service, authenticate users, maintain accounts, process requests, improve reliability, prevent abuse, maintain security, respond to support requests, and comply with applicable law.
4. AI Processing
User prompts and content may need to be processed by AI models or infrastructure providers in order to provide requested functionality. The providers and processing arrangements may change as the product develops.
5. Cookies and Similar Technologies
NeuroChat may use essential cookies, authentication or session storage, and preference technologies. Analytics technologies will only be used if enabled for the service.
6. Data Storage
Information may be stored on third-party infrastructure providers used to operate NeuroChat. The specific providers may change and will be configured according to the service architecture.
7. Third-Party Services
NeuroChat may use providers for authentication, hosting, database services, AI model processing, analytics, email, and payments where applicable. Providers are used only where needed for the service.
8. Data Security
We take reasonable measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage can be guaranteed to be completely secure.
9. Data Retention
Information may be retained for as long as necessary to provide the service, maintain legitimate business records, resolve disputes, prevent abuse, and meet legal obligations.
10. Your Rights
Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and data portability. Requests can be directed to the contact shown below.
11. Children's Privacy
NeuroChat is not intended for children where applicable. We do not knowingly collect children's personal information in violation of applicable law.
12. International Data Transfers
Service providers may process information in countries other than your own. Applicable safeguards may apply to those transfers.
13. Policy Changes
This Privacy Policy may be updated periodically. The updated version will be published on this page with a revised date.
14. Contact
Questions about this policy may be sent to support@neurochat.in or the company address listed below.